Privacy Policy

This is the website of Frazier's Wine Merchants Ltd.
Our postal address is
Stirling Road
Shirley
Solihull
West Midlands
B90 4NE
United Kingdom

We can be reached by email  customerservices@frazierswine.co.uk or telephone +44 (0) 121 704 3415

We use Google analytics to track the usage of the website this enables us to improve the website. For google's privacy policy please click here.

We also use cookies to enable the website functionality and this is what enables things such as your account and order basket and to use the website you must enable cookies, however you may delete these after you have used the website.

We collect the e-mail addresses of those who communicate with us via e-mail or agree to subscribe to our email lists.

For email subscription purposes we use a company called Mailchimp with whom we process all our Newsletters and Special offer emails Your email address is held on their servers but they will not pass on your details to any other company. To view their policies please click here . If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address or click the unsubscribe link in any email you receive. 

If you supply us with your postal address on-line you will only receive the information for which you provided us your address. Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.

We do not partner with or have special relationships with any ad server companies. We will not pass your information onto third parties without your consent.

We use a company called ekomi to monitor our service to you and they may contact you after an order has been placed to see that you are satisfied with the service you have received. Unless you agree they do not store any of your details. Their privacy policy can been seen here.

Payments are processed through sagepay who services and policies can be seen at www.sagepay.com

We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.