Delivery and Delivery Charges
Deliveries are made by our own drivers, or by our dedicated carrier DPD Local. For large orders we may switch to a pallet carrier to save on repackaging waste.
Our carriers offer a next working day (Monday to Friday excluding Bank Holidays) service to the UK mainland, and all orders received by 12.00pm are processed that day if the items are in stock. If not in stock, we’ll let you know right away.
All UK mainland orders handled by DPD local give you a one-hour delivery time window, either by email or text. For more information visit our 1 Hour Delivery page.
To minimise packaging waste, wherever possible we use the original supplier box for onward dispatch to you. But, if these boxes aren’t up to the job we’ll re-pack your order into our premium boxes. We always make sure you get your wine in one piece.
Local Deliveries (most B and CV post codes)
Free over £100. We’ll call you to arrange a convenient time.
National Deliveries (the rest of the UK except Highlands and Islands)
Orders over £100 – free
Orders over £35 – £4.95
Orders under £35 – £7.95
There is a £1.00 handling fee for addresses in the London Congestion Zone.
Highlands of Scotland
From £14.95 a 2 Working Day service.
Channel Islands, Scottish Islands, Isle of Man, Isle of Wight, Channel Islands and Scilly Isles
From £35.00 a 2 Working Day service.
Belgium, France, Germany, Luxembourg, Netherlands and the Republic of Ireland. From £24 per case or part thereof. Average delivery time is two working days.
Austria, Denmark and Liechtenstein. From £27.50 per case or part thereof. Average delivery time is three days.
Switzerland. From £63.00 per case or part thereof. Average delivery time is three days.
Czech Republic, Poland, Italy, Slovakia and Spain. From £48.00 per case or part thereof. Average delivery time is three days.
Rest of the world
Unfortunately, legislation and carrier requirements mean shipping to the USA and some other parts of the world can be difficult. That said, please don’t hesitate to contact us if there’s something you really want or need, and we’ll do our best to help.
Original Wooden Cases
We normally only offer these for local deliveries, or if you’re collecting them yourself.
Our air bags
For most carrier deliveries we use air bags to protect the bottles. Once inflated these are only 2% plastic and 98% air and are 100% recyclable, using PET LDPE 4 material. Many LDPE plastics are beginning to be accepted through kerbside recycling. These bags also have a low carbon impact as they are lightweight and less bulky than other types of packaging, saving space which means less vehicles are required to transport large quantities.
To reflect costs to us from our carriers, redirected deliveries are subject to a £25 surcharge.